Homeowner Testimonials | Louver Shop of Charlotte Charlotte
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Louver Shop of Charlotte Customer Testimonials

We Don’t Say We’re the Best. Our Customers Do.

We’d love to tell you why our exemplary customer service and American-manufactured window treatments set us apart.

However, we’re believers in letting actions speak for themselves.

We don’t say we’re number one in shutters, blinds and shades. Our satisfied Charlotte customers do.

5 Star Review!
Jason E
April 1, 2021
Working with Craig at the Louver Shop was a great experience. He knew what we needed, communicated with us clearly, set realistic expectations, and delivered on time. I will work with Craig again and I recommend him and The Louver Shop to anyone who needs a help with their window treatments. Thank you, Craig!!!
Jeanne B
March 29, 2021
Charlotte, NC
We had Craig with the Louver Shop do all of the window treatments in our new home. We had him quote everything from Blinds to Wood Shutters and Smart Roller Shades. We ended up doing the majority of the downstairs with Smart Home Roller Shades and the upstairs with Shutters. Craig was great to work with and the products that he sold AND installation have been fantastic. He took extra time with me to help set up the Roller Shades and link them to our Alexa system for voice control as well as setting up "Scenes" and a schedule to automatically close them at night time and open at sunrise. I highly recommend him for this as other companies will simply install and leave you to figure it out, while he uses his expertise to really help you get going and set up!
Justin P
March 23, 2021
NC
To summarize my experiences with Louver Shop of Charlotte to date: Quality, Beautiful Product, Genuine People and Customer Service Beyond Reproach. There aren't enough words permitted in this post, to describe the service we received. Craig is an extremely personable, friendly person who went out of his way to ensure everything was just perfect for us, in our new home. In the end, they couldn’t have been more perfect! The shutters are gorgeous! I had never considered shutters being mixed in with our Hunter Douglas Roller shades; however, with Craig's natural flair for design, he saw the opportunity immediately and delivered. He took the time to meticulously paint each shutter to perfectly matched our existing decor, and installed them with the same attention to detail, resulting in beautiful shutters which fit perfectly and couldn't match better. With the Hunter Douglas rollers shades, the experience was much the same. We have extremely large casement windows which face a public area in our bedroom and Master Bath. These have had no coverings for the last few months since buying our home making privacy a serious concern. Our shades came in earlier then the shutters and understanding our current circumstance, Craig made a special trip, without us needing to ask and at no extra charge, to install the shades, and provide the privacy we badly needed while we waited for the shutters. This was huge and really demonstrates the type of people the Louvre Shop of Charlotte are. The Louvre Shop of Charlotte genuinely CARE ABOUT THEIR CUSTOMERS and the satisfaction they will receive from their products over many, many years! Craig took the time to ensure everything was just perfect from the design, install, ensuring we understood how to use, the warranties etc. There was no rushing, instead the whole process was actually enjoyable. The customer service alone with Louver Shop of Charlotte would give this business a 5-star rating, throw in the beautiful products and personable people, you just feel and know you can trust, makes you feel so much more at ease when making an investment into window coverings such as these. Anyone considering shades, shutters, closet remodels or garage storage setup's, I can't encourage you more, to call Louvre Shop of Charlotte. You will be happy you did!
Shawn H
March 8, 2021
NC
I HIGHLY recommend Craig and his team!! Craig was patient, informative, and professional. His pricing was in line with a few other companies that I met with however his knowledge and attention to detail were far superior. We absolutely couldn’t have asked for a better experience.
Michelle M
September 24, 2020
The Charlotte team is wonderful! We've had great experiences with Craig and his group and have used them to install blinds/shutters both at home and at my office. Their work is high quality, they are responsive and fast, and they're pleasant to work with. The installer, Steve, was so nice and accommodating. We'll absolutely continue to use them in the future.
Lindsey D
August 12, 2020
NC
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